Refund policy

Refund policy

How a refund works, once it is confirmed.

Draft. This text is under review by an advocate and is not in force yet.

The proposed rule

  • A refund is due only when money was paid and no document work has started.
  • Once work has started, the fee for the work done is payable.
  • Government duty and third-party charges are not refundable once paid or issued.

The advocate confirms the wording and the time limits. Until then, this rule does not apply to any payment.

Questions about a payment?

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