Help and support
Help and support
Short answers to common questions. If your question is not here, write to us.
How do I create an account?
Start with your email address. We send a six-digit code to it. Enter the code, then add your mobile number and confirm it with a second code. Then accept the terms of use and the privacy notice.
I did not receive a code. Why?
Sign-in and sign-up codes are not sent yet. Sending depends on our messaging provider, which is not confirmed. The app shows a clear message when a code cannot be sent. We will tell you here when codes start.
Does DLI give legal advice?
No. DLI is a platform for document services. For legal advice, speak to an advocate.
Does DLI perform notarial acts?
No. A notary appointed under the Notaries Act, 1952 performs any notarial act. DLI does not choose the notary for you.
Do you need my Aadhaar number?
No. The identity check is done by a licensed provider on its own consent screen. DLI does not take or store your Aadhaar number.
Where is my data kept?
Our servers are in India. Our privacy notice explains what we collect, why, and for how long.
How do I change my mobile number or email address?
Through support, so that your account stays safe. Write to us with the details.
Which documents are not accepted?
A general power of attorney, a will or any testamentary disposition, a trust, and a negotiable instrument. The system refuses them.
How do I complain?
Write to our grievance officer. The grievance page explains the steps and the time we aim to take.
Contact support
Phone
+91 7201013251
Monday to Saturday, 10:00 AM to 6:00 PM